Refund Policy

Refund Policy

Last Updated: September, 2025.

1. Deposits

1. Deposits

All deposits are non-refundable, as they reserve project time and initial work.

2. Refund Eligibility

2. Refund Eligibility

Refunds may be issued only if:

  • No work has started yet

  • The client cancels within 24 hours of payment

3. No Refunds After Work Has Begun

3. No Refunds After Work Has Begun

Once design or development has started, refunds are not possible.

4. Digital Products

4. Digital Products

Digital products are non-refundable once delivered or downloaded.

5. Delays

5. Delays

Refunds are not issued for delays caused by:

  • Client unresponsiveness

  • Late delivery of content

  • Third-party issues (hosting, platforms)

6. Dissatisfaction

6. Dissatisfaction

If the client is not satisfied with the design, we will use all included revisions to improve the project. Refunds are not available based on subjective dissatisfaction after work is delivered.

7. Service Interruption

7. Service Interruption

No refunds are issued for interruptions caused by third-party services (hosting, CMS, plugins).